About Us
Our History
We founded our practice to fill a gap in the way organizations receive support. Typically, immigration compliance and document procurement are treated as transactional services, which leaves organizations without the collaborative support they truly need. We recognized the value of a consulting approach—one that emphasizes collaboration, trust, and personalized guidance. This enables organizations to effectively address their immediate needs and unique challenges, ultimately leading to robust travel planning solutions.
Our Mission
To deliver unbiased, honest feedback to corporate clients, visa services, and industry providers to elevate the international traveler experience.
Our Philosophy
We listen carefully, speak plainly, and deliver solutions that address what truly matters—always with clarity and integrity at the core.
Our philosophy is simple; consulting starts with taking the time to understand each client’s true concerns and goals, we provide solutions that are both practical and effective. Transparency, plain language, and genuine partnership guide everything we do.
How We Help
Organizations need to balance cost, quality, and user experience when assessing vendor relationships and overall travel programs. By focusing on immigration compliance and effective document procurement, we help organizations shape their compliance strategy and incorporate the right travel planning solutions and services into the travel program.
Our Team
Our consulting team boasts decades of first-hand experience working with a diverse range of clients, including large corporations, small businesses, academic programs, governmental agencies, NGOs, TMCs, and travel agencies. With deep expertise in immigration compliance and document procurement, we partner with clients to develop tailored travel planning solutions for individual events or comprehensive travel programs.
Meet our Founders
Kim Conway, Co-Founder & CEO
Synneva Zempel, Co-Founder & COO
Synneva Zempel, Co-Founder & COO
Kim has been a force in the global business travel industry, as director and operations executive with 20 years of experience leading global operations, driving business development, and delivering measurable results in complex, high-stakes environments. Her career has taken her from leading airport operations to overseeing numerous regio
Kim has been a force in the global business travel industry, as director and operations executive with 20 years of experience leading global operations, driving business development, and delivering measurable results in complex, high-stakes environments. Her career has taken her from leading airport operations to overseeing numerous regional offices, and directing global mobility and travel solutions at some of the world's leading visa and immigration firms.
Synneva Zempel, Co-Founder & COO
Synneva Zempel, Co-Founder & COO
Synneva Zempel, Co-Founder & COO
Synneva is a seasoned executive and consultant with over two decades of experience in the global travel document industry, specializing in passport, visa, and entry requirement compliance. With a proven track record leading operations, technology integration, and business process excellence, Synneva has played a pivotal role in shaping in
Synneva is a seasoned executive and consultant with over two decades of experience in the global travel document industry, specializing in passport, visa, and entry requirement compliance. With a proven track record leading operations, technology integration, and business process excellence, Synneva has played a pivotal role in shaping industry-leading solutions that streamline complex travel and mobility needs for corporate and individual clients worldwide.