About Us
Our History
We built our practice to bring objectivity to an industry increasingly driven by transactional relationships, often to the detriment of both clients and the broader industry. With a focus on collaboration, trust, and personalized guidance, we help clients to evaluate their travel program and service providers independently, so organizations can enhance their program and choose the vendors that genuinely serve their needs.
Our Mission
To inspire companies delivering business visa services to provide a transparent, world class offering to clients thereby elevating the entire industry.
Our Philosophy
To deliver unbiased, honest feedback to corporate clients, visa services, and industry providers, with clarity and integrity in every interaction.
How We Help
Organizations need to balance cost, quality, and user experience when assessing vendor relationships and overall travel programs. By focusing on immigration compliance and effective document procurement, we help organizations shape their compliance strategy and incorporate the right travel planning solutions and services into the travel program.
Our Team
We have decades of first-hand experience working with a diverse range of clients, including large corporations, small businesses, academic programs, governmental agencies, NGOs, TMCs, and travel agencies. With deep expertise in immigration compliance and document procurement, we partner with clients to develop tailored travel planning solutions and to select appropriate vendors for individual events or comprehensive travel programs.
Meet our Founders
Kim Conway, Co-Founder & CEO
Synneva Zempel, Co-Founder & COO
Synneva Zempel, Co-Founder & COO
Kim has been a force in the global business travel industry, as director and operations executive with 20 years of experience leading global operations, driving business development, and delivering measurable results in complex, high-stakes environments. Her career has taken her from leading airport operations to overseeing numerous regio
Kim has been a force in the global business travel industry, as director and operations executive with 20 years of experience leading global operations, driving business development, and delivering measurable results in complex, high-stakes environments. Her career has taken her from leading airport operations to overseeing numerous regional offices, and directing global mobility and travel solutions at some of the world's leading visa and immigration firms.
Synneva Zempel, Co-Founder & COO
Synneva Zempel, Co-Founder & COO
Synneva Zempel, Co-Founder & COO
Synneva is a seasoned executive and consultant with over two decades of experience in the global travel document industry, specializing in passport, visa, and entry requirement compliance. With a proven track record leading operations, technology integration, and business process excellence, Synneva has played a pivotal role in shaping in
Synneva is a seasoned executive and consultant with over two decades of experience in the global travel document industry, specializing in passport, visa, and entry requirement compliance. With a proven track record leading operations, technology integration, and business process excellence, Synneva has played a pivotal role in shaping industry-leading solutions that streamline complex travel and mobility needs for corporate and individual clients worldwide.